Shipping Policy

At Wasamix, we are committed to providing a seamless shipping experience for our customers worldwide. Please review our shipping policy below for details on how your order will be processed, shipped, and tracked. 

  1. Shipping Locations

We are proud to offer global shipping for all our products. Please note that shipping carriers may vary depending on the country of destination. 

  1. Shipping Time

All orders are processed and shipped within 6 to 28 business days, depending on your location. Processing times may vary slightly during peak seasons or for large orders, but we strive to fulfil your order as quickly as possible. 

  1. Shipping Methods and Carriers

We provide standard shipping for all orders. The specific shipping carrier for your order will depend on the destination country. Rest assured, we work with reliable carriers to ensure timely delivery. 

  1. Shipping Costs
  • Free Shipping: We offer free shipping on all orders over AUD 100. 
  • Standard Shipping: For orders under AUD 100, a flat shipping fee of AUD 20 applies. 
  1. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to follow your shipment's progress through the carrier's website. 

  1. Delivery Delays

While we strive to ensure timely deliveries, if your order is delayed beyond 28 business days, you will receive a refund of AUD 10 as compensation for the delay. We ask that you contact our customer support team if your order hasn't arrived after 28 business days. 

  1. International Duties, Customs, and Taxes

For international orders, customers are responsible for paying any applicable customs duties, taxes, or other import fees upon receiving the product. These costs are not included in our shipping rates and may vary by country. We recommend checking with your local customs office for details. 

  1. Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us at wasamixleathers.com as soon as possible. We will work with the shipping carrier to resolve the issue and ensure that you either receive a replacement product or a refund. 

  1. Contact Us

If you have any further questions regarding our shipping policies, feel free to contact our customer support team at: 

Wasamix Customer Support 

Email: wasamixleathers.com 

Phone: +61402441499 

 

Wasamix: Sustainable Leather Production

At Wasamix, we believe that true craftsmanship goes beyond creating high-quality leather products—it also means caring for the planet and the people involved in making them. As a global brand with a commitment to sustainability, we are proud to lead the way in responsible leather production. 

In this blog, we’ll take you behind the scenes to explore how Wasamix combines traditional leatherworking skills with modern, eco-friendly practices to reduce our environmental impact while maintaining the exceptional quality our customers expect. 

Blog posts

  • How to Measure Custom Size for a Leather Jacket?

    How to Measure Custom Size for a Leather Jacket?

    Wasam Munir

    How to Measure Custom Size for a Leather Jacket - Wasamix Guide Ordering a custom-sized leather jacket from Wasamix? Our easy-to-follow guide ensures you get the perfect fit! Learn how...

    How to Measure Custom Size for a Leather Jacket?

    Wasam Munir

    How to Measure Custom Size for a Leather Jacket - Wasamix Guide Ordering a custom-sized leather jacket from Wasamix? Our easy-to-follow guide ensures you get the perfect fit! Learn how...

  • Sustainable Leather Production: How Wasamix is Leading the Way

    Sustainable Leather Production: How Wasamix is ...

    Wasam Munir

    "Sustainable Leather Production: How Wasamix is Leading the Way": At Wasamix, sustainability is integral to our brand ethos. We prioritize ethical sourcing by using leather as a by-product of the...

    Sustainable Leather Production: How Wasamix is ...

    Wasam Munir

    "Sustainable Leather Production: How Wasamix is Leading the Way": At Wasamix, sustainability is integral to our brand ethos. We prioritize ethical sourcing by using leather as a by-product of the...

1 3