Privacy Policy
Effective Date: 20 September 2024
At Wasamix, your privacy and the security of your personal information are extremely important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our store.
1. Information We Collect
We collect and process the following types of personal information:
a. Personal Identification Information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (collected securely)
b. Order Information:
When you make a purchase or attempt to make a purchase, we collect information necessary to process your order, including:
- Order details (product, size, color, etc.)
- Payment information (credit card, PayPal, etc.)
- Shipping information
c. Automatically Collected Information:
When you visit our website, we automatically collect certain information, including:
- Your IP address
- Browser type and version
- Time zone settings
- Interaction with our website (pages viewed, time spent)
2. How We Use Your Information
We use the information we collect in the following ways:
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To process and fulfill your orders: This includes shipping your products, processing payments, and sending order confirmations.
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To communicate with you: We may send you emails regarding your order, updates on our products, or marketing messages if you've subscribed to our mailing list.
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To improve our website: We use analytics to understand how customers interact with our store and make improvements based on this data.
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For security purposes: We use your data to detect and prevent fraud, unauthorized transactions, and other illegal activities.
3. How We Share Your Information
We value your privacy and only share your information with trusted partners when necessary. This includes:
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Service Providers: We may share your data with third-party service providers (e.g., payment processors, shipping companies) to help complete transactions or deliver services.
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Legal Requirements: If required by law or in response to legal processes, we may disclose your personal information.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Personalize your shopping experience
- Track your interactions with our website
- Improve site performance and user experience
You can adjust your cookie settings via your browser, but this may affect the functionality of our website.
6. Your Rights
As a customer, you have certain rights regarding your personal information, including:
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Access: You have the right to request a copy of the personal information we hold about you.
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Correction: You can request that we correct any inaccuracies in your personal information.
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Deletion: In certain situations, you may request that we delete your personal information.
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Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
7. Security
We are committed to protecting your personal information. We use industry-standard security measures such as encryption, secure payment gateways, and other precautions to ensure your data is protected from unauthorized access, alteration, or disclosure.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Wasamix Customer Support
Email: wassamixleathers.com
Phone: +61402441449
Address: 123 Evell Street Glenroy Australia
